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We are currently looking for a Deceased Workflow Specialist to work at our Horsham, Pennsylvania location.
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As a Deceased Workflow Specialist you will be responsible to to ensure collection of funds due to Advanta through telephone contact with associated parties, interface with departments internal and external to Advanta, route inventory, perform analysis, perform account level transactions, skiptrace, perform research related to the death of a Business Card Signing Individual. Reports to Recovery Manager, and interfaces with external agencies, law firms and other internal departments including: Credit, Fraud, Insurance, Securitization, Collections and Quality/Compliance.
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One year minimum experience in Collections or Fraud required
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Strong negotiation skills with the ability to concurrently demonstrate sensitivity in scenarios unique to deceased Cardholder accounts.
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